Hercuwheels takes your privacy seriously. This policy explains how we collect, use, and protect your personal data when you use our website, mobile app, and services. We comply with the General Data Protection Regulation (GDPR) and Dutch data protection laws.
When you create an account or use Hercuwheels, we collect information you provide directly: your name, email address, phone number, and payment details. Service providers also share business information, insurance details, and vehicle data. We automatically collect usage data through cookies and analytics tools, including your IP address, device type, and how you interact with our platform.
We use your information to deliver our services, process payments, and match customers with providers. Your data helps us improve our platform, send you service updates, and resolve disputes. We may contact you about new features or changes to our terms. We never sell your personal data to third parties.
Service providers on our platform see customer contact information only when necessary to complete a job. Payment processors and insurance partners receive data needed for their services. We may share anonymized data with analytics partners to improve our platform. Legal authorities may request data if required by law.
Under GDPR, you have the right to access, correct, or delete your personal data. You can request a copy of all data we hold about you. You may object to certain processing or ask us to limit how we use your information. To exercise these rights, contact us directly with your request.
We use encryption and secure servers to protect your data. Access is restricted to authorized staff only. However, no online system is completely secure. If a breach occurs, we will notify affected users within 72 hours as required by law.
Our website uses cookies to remember your preferences and improve your experience. You can disable cookies in your browser settings, though some features may not work properly. We use both essential cookies and analytics cookies with your consent.
If you have questions about this policy or want to exercise your privacy rights, contact our privacy team. We aim to respond to all requests within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Hercuwheels takes your privacy seriously. This policy explains how we collect, use, and protect your personal data when you use our website, mobile app, and services. We comply with the General Data Protection Regulation (GDPR) and Dutch data protection laws.
When you create an account or use Hercuwheels, we collect information you provide directly: your name, email address, phone number, and payment details. Service providers also share business information, insurance details, and vehicle data. We automatically collect usage data through cookies and analytics tools, including your IP address, device type, and how you interact with our platform.
We use your information to deliver our services, process payments, and match customers with providers. Your data helps us improve our platform, send you service updates, and resolve disputes. We may contact you about new features or changes to our terms. We never sell your personal data to third parties.
Service providers on our platform see customer contact information only when necessary to complete a job. Payment processors and insurance partners receive data needed for their services. We may share anonymized data with analytics partners to improve our platform. Legal authorities may request data if required by law.
Under GDPR, you have the right to access, correct, or delete your personal data. You can request a copy of all data we hold about you. You may object to certain processing or ask us to limit how we use your information. To exercise these rights, contact us directly with your request.
We use encryption and secure servers to protect your data. Access is restricted to authorized staff only. However, no online system is completely secure. If a breach occurs, we will notify affected users within 72 hours as required by law.
Our website uses cookies to remember your preferences and improve your experience. You can disable cookies in your browser settings, though some features may not work properly. We use both essential cookies and analytics cookies with your consent.
If you have questions about this policy or want to exercise your privacy rights, contact our privacy team. We aim to respond to all requests within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
